essentry Platform - a single source for the entire cycle of visitor operations.
Our digital platform helps you govern the entire identity verification and visitor management process - from orchestrating the entire visitor cycle to managing compliance regulation and integrations.
The essentry Visitor Manger helps you orchestrate each visit from a single source, starting with the invitation to ending with the check-out. It helps you maintain control over your site at all times allows you to fit essentry to your needs.
Self check-in and check-out
Intuitive check-in process enables fast and easy self-check-in and check-out of your guest.
Use the Visitor Manager to tailor essentry precisely to your needs. Design individual check-in and compliance workflows.
Include your logo, map, host details, custom text, meeting details, etc.
Bulk import visitors
Import and manage data from Excel (.xls) for larger groups.
Set up different tenants for one location including individual layouts/branding and directions.
Profiles of previous visitors can be saved and re-invited easily.
Group check-ins, duplicate them and delete multiple visitors in bulk. Print multiple badges with one click.
Hosts can quickly reply to waiting guests.
Allow employees to complete regular safety trainings or optinally measure their temperature with a fully-automated process before they start their work day.
Invite large groups through bulk upload features and use essentry as your event management system. Analyse the duration of visitor stays and review no-shows.
No maximum number of visitors to calculate. Simply invite as many guests as you want to.
Your admin can upload your hosts (users) list from an Excel document or import them from Azure AD. Every employee has his or her own account with no limitations.
Process & workflow designer
Customize check-in according to visitor types, site rules, etc.
Define which visitors require approval by a person in charge (front desk, security) at a specific location.
Unlimited amount of kiosks
Manage an unlimited number of kiosks in multiple locations all from one account.
Print badges from dashboard
Print straight from the dashboard with one click.
Unlimited custom fields
Create custom fields and generate an overview of all locations at once (super admin).
Upgrade your reception area branding by adding your logo, background image, and button colors.
Customize your badges and RFID cards for different user groups. Automatically issue RFID cards after a successful check-in process.
essentry supports multilingualism.
Comply with regulatory and data privacy standards at all times. Build compliance workflows and ensure granular roles and permission classifications.
Our features enable our customers to maintain a highly efficient visitor management system while complying with GDPR-standards.
essentry offers specific features that help you to create audit trails and be prepared for compliance or insurance-related requeststs.
Individual data retention and deletion policy
You choose your custom data retention period.
Granular user rights
Five different user groups enable general to granular role management.
Advanced privacy rights
User groups have different predefined rights and restricted access to other user profiles as required.
Hosts receive notifications after visitors have successfully checked in. Notifications can be sent via email, text message, and various messengers.
Confidential visitor display
Visitor names are not shown on the kiosk/tablet.
Overview of all guests who didn’t check out.
Private address book
Users can save their own contacts to ensure the privacy of your visitors.
Usable on all platforms
Login to your account from any device. The essentry dashboard is a browser-based app.
Multiple admin accounts
Unlimited number of admins at your location and globally.
Add employees to any directory
Admins can choose between employee bulk upload or manual addition to any directory.
Manage your office locations
Manage your local sites from local admin accounts and super admin ones.
Analytics dashboard with data on visitor volumes and site-specific insights.
Kiosk reports downtimes in real-time to the person in charge on-site.
Assign other users to get your check-in notifications.
Absent host notifications
Receive notifications on upcoming visits where hosts are absent from the location.
Consent request during the processing at the kiosk
Audit, Monitoring, Alerts & Analytics
Generate and download Excel exports of your visitors.
Host can approve unexpected visitors with one click.
Safety briefings display on kiosk
Provide safety briefings through display screens to clearly illustrate health and safety procedures or additional security protocols.
At check-in, visitors can sign documents digitally. You can store them as PDFs online.
Default templates for agreements
We provide templates for non-disclosure agreements (NDA).
Customize a period of validity on agreements such as NDAs so returning visitors do not need to repeat the entire check-in process.
Let us support you to fully integrate essentry into your existing processes and IT systems – from access control systems and active directories to the appropriate notification software.
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Azure Active Directory (Azure AD) is Microsoft’s multi-tenant, cloud-based directory and identity management service that combines core directory services, application access management, and identity protection into a single solution.
Microsoft AD FS
Active Directory Federation Services (AD FS) is a software component developed by Microsoft, providing users with single sign-on (SSO) access to systems and applications located across organizational boundaries.
Google Workspace is a group of cloud computing, productivity and collaboration tools, software and other products developed by Google.
Microsoft Teams is a unified communications platform that combines persistent workplace chat, video meetings, file storage, and application integration. essentry can be launched automatically.
Thanks to the generic calendar integration, anyone from your organization can create invitations directly from their calendar. Compatible with most market solutions (Outlook, Google Calendar, Apple Calendar, etc.), it will enable visitor pre-registration in a fast and simple way.
Stick to your already established processes and invite visitors through your Salesforce platform thanks to the essentry-Salesforce integration. essentry can be launched automatically.
Stay informed about the visitor’s arrival or even check-out visitors – all through your existing email client.
Microsoft Teams is a unified communications platform that combines persistent workplace chat, video meetings, file storage, and application integration. Stay informed about the visitor’s arrival or even check-out visitors – all with just one click on Microsoft Teams.
Slack is a popular team messaging platform. Stay informed about the visitor’s arrival or even check-out visitors – all with just one click on Slack.
essentry is built on best-in-class cloud services. These services are configured by cloud experts, which ensures an extremely high level of security and minimizes the risk of configuration errors.
Highly secure, enterprise-grade infrastructure
essentry servers are hosted in SOC 2 Type II and ISO 27001 certified facilities in the Frankfurt (Germany) region.
Our data center facilities are secured with a perimeter of multi-level security zones, 24/7 manned security forces and CCTV video surveillance. They are secured by multi-factor identification with biometric access control, physical locks, and alarm systems in case of security breaches.
essentry offers a highly available service. Should an incident occur, we have comprehensive incident response and customer notification procedures in place. We have a 24/7 service center and offer an onsite service for hardware-related issues with a 24x7x4 hour availability.
The communication between the user and the essentry servers is encrypted according to industry best practices: HTTPS and Transport Layer Security (TLS) over public networks. Qualys’ SSL labs have rated our servers Level A+. In addition, when using our Windows kiosk, the total network traffic is routed via our IPSec VPN. The hard drives of all servers are encrypted according to AES-256.
Third-party penetration testing.
In addition to our extensive internal scanning and testing program, penetration tests are performed by selected service providers. essentry contracts third-party security experts to conduct a thorough annual penetration test for the entire essentry service offering.
At essentry, data privacy is a priority. We value our customers’ trust and will ensure their visitor data is protected. We demonstrate our commitment to privacy preservation in both our processes and technical application design. We pursue a systematic privacy-by-design strategy.
Typical, manual process
Insufficient verification of the identity document (ID)
Typically, humans are not able to verify IDs from all different countries and check whether the ID contains all the important security features. Additionally, it is not a welcoming user experience to have to hand over one’s own identity card to another person for verification purposes.
Manual face match
The human eye performing face matches has proven to be significantly more error-prone than face matches conducted by computer-based algorithms.
Manual data processing and non-transparent retention policies
Typically, visitor data is stored and shared in multiple systems or paper logbooks, to which multiple people have access. Retention and deletion policies of these systems are often neither transparent nor are they enforced.
If displayed at all, privacy policies are typically only shown on paper (small font and/or back of page) and user consent is not centrally stored and, as a result, is not retraceable (e.g., for audits).
What essentry does
Verification of the identity document (ID) locally
The essentry kiosk verifies the ID by taking images of the document, using three different light sources to check if the document has all security features. The images are immediately deleted after the verification.
1:1 face match
essentry matches the person’s photo on the ID with the photo of the person in front of the kiosk only. To achieve this match with the highest accuracy, we rely on enterprise-grade algorithms.
Advanced privacy rights and transparent retention policies
essentry is tailored to its customers’ needs with advanced privacy rights that only allow designated people to have access to necessary information. essentry’s platform provides a transparent overview of the retention periods and deletion rules at all times.
What essentry does not do
Verification of the identity document (ID) in the cloud
essentry never stores images of the full ID in its records – neither locally nor in the cloud. The verification of the ID only takes place locally. If required, only the person’s picture on the ID is matched with the picture of the person in front of the kiosk.
1:n facial recognition
essentry never matches a photo against a larger database to verify photos and identities.
Same privacy rights for everyone and infinite data retention
With essentry, limited access to necessary information is based on permissions and what designated individuals are allowed to see. essentry strictly follows GDPR data protection regulations including transparent retention policies.
Processing any data without given consent
How can we help you? If you have any questions, do not hesitate to reach out to us today.