23.09.2020 — 7 min read

Latest Updates.

COVID-19 return to office. Safety first.

Sarah Gulich from Germany

Apleona and essentry have partnered together to expand digital and cloud-based reception services. As part of the strategic partnership, Apleona will include essentry’s visitor management platform as part of its wider portfolio of real estate and facility management offerings. Digitization in the real estate industry has accelerated recently and the current Covid-19 pandemic has made this initiative even more critical. However, digitization of reception services and, in particular, visitor management processes, is less noticeable. Yet, visitor management systems (VMS) are having a major impact in multiple areas – building security, health and safety, and digital brand perception. VMS also affects process efficiency and cost reductions with respect to reception area operations. With the right system, all of these factors can be streamlined and optimized, creating significant benefits.

Apleona constantly monitors the Internet-of-Things (IoT) and PropTech markets to identify potential solutions early on and to implement them to gain a competitive advantage in the real estate sector. As the market for VMS has a projected growth rate of 15%, Apleona became aware of essentry’s offerings. Specifically, essentry’s visitor management platform convinced Apleona’s Digital Solutions Team because essentry’s strengths combine all three value drivers of a VMS: security, efficiency, and visitor experience without any one of these attributes being compromised.

“The fully automated process for managing visitors allows us to offer our reception services in a more time-efficient and cost-efficient manner and on a completely new level, which helps us to differentiate and innovate,” Dr. Michael Lange, Chief Digital Officer, Apleona explained.

Dr. Dennis Lips, founder and CEO, essentry, concluded that “the strategic partnership with Apleona, as one of the leading real estate service providers in Europe, is a testament to the value our solution provides. This partnership will help us to achieve our ambitious growth goals and to accelerate the digitization of reception services in the market.”

essentry’s heritage comes from the data center industry and its experience securing critical infrastructure facilities has always put security as a top priority. essentry verifies physical identities by leveraging border control-grade ID scanners along with 3D cameras for facial matching – all through a fully automated, extremely accurate, self-service check-in process. The results deliver Apleona customers with a secure and safe workplace where only authorized people are allowed to move throughout the building with specific access permissions. In addition, there is always a clear view of who is on their campus at a given moment.

Dr. Michael Lange, Chief Digital Officer, Apleona stated: “We are pleased to welcome essentry as a partner of Apleona. With their innovative solution, which combines user-friendliness with high-security standards, essentry perfectly complements the security and reception services of Apleona. essentry is a further building block in our digital ecosystem, enabling us to provide each customer with an ideal solution package based on our modular approach combining our solutions and partner solutions.”

Driven by the crisis, essentry has reacted quickly and integrated an optional body temperature sensor and added health questions into the self-service registration process. These features can be used to screen visitors and employees in compliance with GDPR.

“With Covid-19, we see increased demand for visitor management systems in the market since enterprises are preparing for a new situation. Governments all over the world are issuing regulations that require greater visitor documentation and better tracing of potential chains of infection,” added Andreas Bandel, VP Sales, essentry.

The partnership between Apleona and essentry was formally signed in November 2020.

About Apleona:
Apleona is a leading European real-estate services provider based in Neu-Isenburg near Frankfurt. Over 20,000 employees in more than 30 countries operate, manage, expand and equip real estate in all asset classes, operate and maintain plant and assist customers in a whole host of industries with production and secondary processes. The Group’s range of services extends from integrated facility management, building technology and interior fittings to real-estate management with all commercial services, letting and leasing of real estate. All services are provided on a modular basis or in an integrated package. In a regional or supra-regional account structure according to customer requirements, country-specific and service-specific operating companies ensure optimum performance and a uniformly high standard of quality across national borders. Apleona’s customers include leading industrial companies, investment funds, insurance companies, banks, the public sector, developers, owners and users.

About essentry:
essentry is an enterprise-grade visitor management platform to secure and manage the entire cycle of visitor operations. With a unique visitor verification process that uses both identity card authentication and face matching, essentry leverages artificial intelligence and biometric technology to make customer facilities safer and more secure. This automated process integrates seamlessly into existing IT systems and replaces inefficient reception procedures. The results delivered are a clear return on investment and an elevated visitor experience without compromising security. essentry originates from the demanding German data center industry where high-security facilities are an absolute necessity. Today, we provide essentry as a managed service that can be used across any industry, organization, or geographic location.

23.09.2020 — 7 min read

Latest Updates.

COVID-19 return to office. Safety first.

Sarah Gulich from Germany

As COVID-19 continues to spread throughout the world, there is mounting evidence that the social distancing measures that public entities, private enterprises, and individuals have embraced, are having an effect on flattening the curve. However, there is still much to learn and do, yet at the same time, we still need to better protect frontline staff within essential service industries such as healthcare, food services and yes, data centers.

The data center industry has always required the highest levels of security on multiple fronts to keep customers’ equipment, and ultimately their businesses, operating without interruption. It is imperative to mitigate all types of risk and this is often achieved through the combination of people, technology and integrated processes to keep data centers safe and secure. With the COVID-19 pandemic, we must also make data centers healthier environments to protect employees and to reduce the spread of the disease. Ultimately, we want to share these ideas, findings and solutions with other essential service businesses.

At the NTT Technology Experience Lab in Frankfurt, long known as an innovation platform for running Proof of Concepts in conjunction with technology partners, we are now showcasing our enhanced visitor management solution. essentry has provided a self-registration visitor kiosk that utilizes passport control level ID verification and facial matching. In addition to secure registration features, we have incorporated healthtech components that can measure all visitors’ temperature. The objective is to identify, in real-time, potential carriers of COVID-19 or other flu-like viruses. essentry also asks visitors if they have been in contact with infected people or if they have recently returned from a COVID-19 hotspot. When a user, whether a visiting guest or full-time employee, passes both criteria satisfactorily, he or she is allowed further access within a building.

We do realize that there are some limitations in that the kiosk cannot flag all infected visitors because of:

  1. asymptomatic people who do not show any signs of a fever and/or;
  2. people who knowingly or unknowingly answer the COVID-19 related questions inaccurately.

But we are just at the beginning and have a promising start to better identify a percentage of infected users in order to protect a larger population group. Toan Nguyen, who heads up the Technology Experience Lab, added that the enhanced kiosk “is the first step in the process to make our work areas safer. We are testing the kiosk in the TEL lab today and plan to roll it out to the main entrance of the Frankurt 1 Data Center where security personnel, technicians and other essential workers will be using it. Our hope is to be able to add additional healthtech features that can then be used across various industries as we all work together to combat COVID-19.”

We will continue to provide updates on kiosk developments within the Technology Experience Lab. If there are any questions, comments or inquiries on how this product could be further tested, enhanced and made available elsewhere, please do no hesitate to contact us at sales@essentry.com. Thank you and stay safe and healthy.